We aim to contribute to society by providing safe, high-quality products and services that always satisfy our customers, while adhering to the principle of putting the customer first and continuously improving the effectiveness of our QMS*.
- We constantly anticipate the expectations and needs of our customers, respond to their requests promptly and accurately, and continue to propose and provide quality products and services that satisfy our customers.
- Focusing on building in quality at the design and development stage, stabilizing manufacturing quality and improving reliability.
- Emphasis on education and training to raise awareness of quality among all people in our company.
- Since quality defects are caused by multiple factors, we always promptly investigate the root cause of the problem and make essential improvements.
*QMS: Quality Management System
"A strong quality assurance system built through DX! One Topy achieves solid trust from society!"
~Eliminating the Three Embarrassing Complaints through Transformation of Quality Assurance and Quality Control! One step to the future~
Topy Industries will strengthen its quality assurance system through DX and provide product quality that meets customer demands.
Furthermore, we will continue to be a company that is trusted by society by working as a whole company to stabilize quality and improve productivity through reforms to quality control.
Our group has established a QMS based on ISO9001. We ensure that all employees involved in product quality work are fully aware of our company-wide quality policy and continually provide necessary quality education to improve their capabilities. In addition to OJT, we also provide quality courses where employees can learn specialized knowledge about quality, including QC stories, as appropriate. We also regularly evaluate the effectiveness of education and training, and update the content of education aimed at improving quality. By continuing these activities and having each employee proactively address quality, we aim to achieve zero complaints and strive to become a company that is trusted by our customers.
